000 00439cam a22001577a 4500
008 180718b1997 xxu||||| |||| 00| 0 eng d
020 _a0273625071
082 _aI5 G395
100 _aGilgeous, Vic
245 _aOperations and the management of change
_cby Vic Gilgeous
260 _aHarlow
_bPearson Education
_c1997
300 _a464p.
650 _aTotal quality management
650 _aOrganizational change
650 _aManagement
999 _c394392
_d394392