000 00712cam a22001817a 4500
008 180718b1997 xxu||||| |||| 00| 0 eng d
020 _a0135769841
082 _aI513 H198a
100 _aHansen, Gregory A.
245 _aAutomating business process reengineering: using the power of visual simulation strategies to improve performance and profit
_cby Gregory A. Hansen
250 _a2nd. edn.
260 _aUpper Saddle River, N.J.
_bPrentice Hall
_c1997
300 _a321p.
650 _aIndustrial management --Computer simulation
650 _aQuality control --Computer simulation
650 _aOrganizational effectiveness --Computer simulation
650 _aOrganizational change --Computer simulation
999 _c394673
_d394673