| 000 | 00388pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b1998 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aZbaracki, Mark J. | ||
| 245 | _aThe rhetoric and reality of total quality management | ||
| 260 | _c1998 | ||
| 300 | _ap.602-36 | ||
| 362 | _aSep | ||
| 650 | _aTotal quality management | ||
| 773 | _aAdministrative Science Quarterly | ||
| 909 | _a39559 | ||
| 999 |
_c39559 _d39559 |
||