| 000 | 00433pab a2200169 454500 | ||
|---|---|---|---|
| 008 | 180718b1998-99 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aGilbert, G. Ronald | ||
| 245 | _aMeasuring public sector customer service satisfaction | ||
| 260 | _c1998-99 | ||
| 300 | _ap.21-25 | ||
| 362 | _aWinter | ||
| 650 | _aPublic sector | ||
| 700 | _aRoslow, Sydney | ||
| 700 | _aNicholls, J.A.F. | ||
| 773 | _aPublic Manager | ||
| 909 | _a40301 | ||
| 999 |
_c40301 _d40301 |
||