000 00495cam a22001457a 4500
008 180718b2005 xxu||||| |||| 00| 0 eng d
020 _a817629683X
082 _aI513 N145
245 _aBusiness process outsourcing(BPO): concept, current trends, management, future challenges
_cedited by S. Nakkiran and D. John Franklin
260 _aNew Delhi
_bDeep & Deep
_c2005
300 _a308p.
650 _aContracting out --India --Congresses
700 _aFranklin, D. John
700 _aNakkiran, S.
999 _c404237
_d404237