000 00317cam a22001097a 4500
008 180718b2004 xxu||||| |||| 00| 0 eng d
020 _a8178813580
245 _aTotal quality management: an introduction
_cedited by V.V. Gopal
260 _aHyderabad
_bICFAI Univ. Press
_c2004
300 _a174p.
700 _aGopal, V.V.
999 _c404895
_d404895