| 000 | 00436cam a22001577a 4500 | ||
|---|---|---|---|
| 008 | 180718b2007 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1741750083 | ||
| 082 | _aT15 G875 | ||
| 100 | _aGriffiths, Andrew | ||
| 245 |
_a101 ways to really satisfy your customers _cby Andrew Griffiths |
||
| 260 |
_aCrows Nest _bAllen & Unwin _c2007 |
||
| 300 | _a217p. | ||
| 650 | _aConsumer satisfaction | ||
| 650 | _aConsumption | ||
| 650 | _aConsumers | ||
| 999 |
_c407300 _d407300 |
||