| 000 | 00503cam a22001697a 4500 | ||
|---|---|---|---|
| 008 | 180718b2006 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1403997632 | ||
| 082 | _aT48 R56 | ||
| 100 | _aRobinson, Sionade | ||
| 245 |
_aCustomer loyalty: a guide for time travelers _cby Sionade Robinson and Lyn Etherington |
||
| 260 |
_aPalgrave Macmillan _bNew York _c2006 |
||
| 300 | _a174p. | ||
| 650 | _aService industries. | ||
| 650 | _aBrand loyalty | ||
| 650 | _aCustomer relations | ||
| 700 | _aEtherington, Lyn | ||
| 999 |
_c407301 _d407301 |
||