| 000 | 00440cam a22001337a 4500 | ||
|---|---|---|---|
| 008 | 180718b1999 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1861563078 | ||
| 082 | _aT48 V283 | ||
| 100 | _aVandermerwe, Sandra | ||
| 245 |
_aCustomer capitalism: the new business model of increasing returns in new market spaces _cby Sandra Vandermerwe |
||
| 260 |
_aLondon _bNicholas Brealey _c1999 |
||
| 300 | _a296p. | ||
| 650 | _aCustomer relations - management | ||
| 999 |
_c407314 _d407314 |
||