| 000 | 00415cam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 180718b2003 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8177080482 | ||
| 082 | _aT347 K166 | ||
| 100 | _aKaur, Gunjeet | ||
| 245 |
_aRelationship marketing: focusing on consumer complaints _cby Gunjeet Kaur |
||
| 260 |
_aDelhi _bNew Century _c2003 |
||
| 300 | _a219p. | ||
| 650 | _aConsumer relations | ||
| 650 | _aConsumer complaints | ||
| 999 |
_c407408 _d407408 |
||