000 00373pab a2200157 454500
008 180718b1999 xxu||||| |||| 00| 0 eng d
100 _aCollins, Phillippa
245 _aHow good is your management system?
260 _c1999
300 _ap.14-17
362 _aOct
650 _aCase studies
650 _aManagement
773 _aManagement Services
909 _a42815
999 _c42815
_d42815