000			00479pab a2200181 454500
008			180718b1999 xxu||||| |||| 00| 0 eng d
100			_aKirk, John
245			_aTQM in the rubber industry: a case study on organisational change
260			_c1999
300			_ap.38-41
362			_aOct
650			_aOrganizational change
650			_aRubber industry
650			_aCase studies
650			_aTotal quality management
773			_aManagement Services
909			_a42816
999			_c42816 _d42816