000 00352cam a22001217a 4500
008 180718b1969 xxu||||| |||| 00| 0 eng d
082 _aI513084 Os4
100 _aO'shaughnessy, John
245 _aAnalysis and controlling business procedures
_cby John O'shaughnessy
260 _aLondon
_bCassell
_c1969
300 _a171p
650 _aBusiness procedures
999 _c428402
_d428402