| 000 | 00503pab a2200169 454500 | ||
|---|---|---|---|
| 008 | 180718b1999 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aFalconer, Peter K. | ||
| 245 | _aCitizen's charters and public service provision: lessons from the UK experience | ||
| 260 | _c1999 | ||
| 300 | _ap.339-51 | ||
| 362 | _aSep | ||
| 650 | _aCitizens charter - Great Britain | ||
| 650 | _aCitizens charter | ||
| 700 | _aRoss, Kathleen | ||
| 773 | _aInternational Review of Administrative Sciences | ||
| 909 | _a43428 | ||
| 999 |
_c43428 _d43428 |
||