| 000 | 00381pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b1999 xxu||||| |||| 00| 0 eng d | ||
| 245 | _aCITIZEN's Charter - implementation and evaluation: a case study | ||
| 260 | _c1999 | ||
| 300 | _ap.75-98 | ||
| 362 | _aJul-Sep | ||
| 650 | _aCase studies | ||
| 650 | _aCitizens charter | ||
| 773 | _aManagement in Government | ||
| 909 | _a44154 | ||
| 999 |
_c44154 _d44154 |
||