| 000 | 00529cam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 180718b2012 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9788183875202 | ||
| 082 | _aT347 D26 | ||
| 100 | _aDash, Saroj Kumar and Panda, Arun Kumar | ||
| 245 |
_aRelationship marketing : a study on consumer's perceptions of service quality in selected Indian banks _cby Saroj Kumar Dash and Arun Kumar Panda |
||
| 260 |
_aNew Delhi _bSerials Publications _c2012 |
||
| 300 | _a419p. | ||
| 650 | _aConsumer relations | ||
| 650 | _aConsumer complaints | ||
| 999 |
_c445041 _d445041 |
||