| 000 | 00538cam a22001697a 4500 | ||
|---|---|---|---|
| 008 | 180718b2015 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781856175227 | ||
| 082 | _aI5 B983 | ||
| 100 | _aButtle, Francis | ||
| 245 |
_aCustomer relationship management : concepts and technologies _cby Francis Buttle |
||
| 250 | _a2nd | ||
| 260 |
_aLondon _bRoutledge _c2015 |
||
| 300 | _a500p. | ||
| 650 | _aBUSINESS & ECONOMICS / Marketing / General | ||
| 650 | _aBUSINESS & ECONOMICS / Consumer Behavior | ||
| 650 | _aCustomer relations -- Management | ||
| 999 |
_c445076 _d445076 |
||