000 00382pab a2200145 454500
008 180718b2000 xxu||||| |||| 00| 0 eng d
100 _aOjha, Abhoy K.
245 _aTotal quality management: how can we make the implementation effective?
260 _c2000
300 _ap.19-29
362 _aApr-Jun
650 _aTotal quality management
773 _aVikalpa
909 _a45395
999 _c45395
_d45395