000 00383pab a2200157 454500
008 180718b2000 xxu||||| |||| 00| 0 eng d
100 _aTandon, B.B.
245 _aQuality in government
260 _c2000
300 _ap.5-9
362 _aJan-Mar
650 _aTotal quality management
650 _aPublic administration
773 _aManagement in Government
909 _a45505
999 _c45505
_d45505