000			00334pab a2200145 454500
008			180718b1990 xxu||||| |||| 00| 0 eng d
100			_aOjha, P.D.
245			_aService area approach - A new challenge for banks
260			_c1990
300			_a59-63
362			_aJan.
650			_aBanks
773			_aRBI Bulletin
909			_a4581
999			_c4581 _d4581