000 00397pab a2200157 454500
008 180718b2000 xxu||||| |||| 00| 0 eng d
100 _aBarron, Tom
245 _aCustomer-forcused E-learning: the industry
260 _c2000
300 _ap.30-33
362 _aAug
650 _aInformation technology
650 _aElectronic commerce
773 _aTraining and Development
909 _a45865
999 _c45865
_d45865