000 00398pab a2200157 454500
008 180718b2000 xxu||||| |||| 00| 0 eng d
100 _aAldrich, Clark
245 _aCustomer-focused E-learning: the drivers
260 _c2000
300 _ap.34-37
362 _aAug
650 _aInformation technology
650 _aElectronic commerce
773 _aTraining and Development
909 _a45867
999 _c45867
_d45867