| 000 | 00498pab a2200157 454500 | ||
|---|---|---|---|
| 008 | 180718b2000 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aSchiavo, Luca Lo | ||
| 245 | _aQuality standards in the public sector: differences between Italy and the UK in the citizen's charter initiative | ||
| 260 | _c2000 | ||
| 300 | _ap.679-98 | ||
| 650 | _aCitizens charter - Great Britain | ||
| 650 | _aCitizens charter - Italy | ||
| 650 | _aCitizens charter | ||
| 773 | _aPublic Administration | ||
| 909 | _a46814 | ||
| 999 |
_c46814 _d46814 |
||