000 02077pab a2200169 454500
008 180718b2001 xxu||||| |||| 00| 0 eng d
100 _aWalgenbach, Peter
245 _aWhat can an apple learn from an orange? or what do companies use benchmaking for
260 _c2001
300 _ap.121-44
362 _aFeb
520 _aThe inflation of new management concepts in recent years has triggered a discussion that these concepts should be seen as `management fashions'. Often linked to this perspective is the notion that these concepts are used as rhetorical means to legitimize the organization, and that they remain decoupled from work activities. Subsequently, empirical studies focus on the diffusion of a new management concept or the intensity with which a new concept is discussed in the literature. A systematic analysis of the contents and the conceptual elements of the new concepts, and a systematic comparison of old and new approaches are rarely undertaken. To avoid a lop-sided view of new management concepts, we argue that the discussion of `management fashions' requires an analysis of the core ideas underlying a new concept as well as systematic comparisons of old and newer approaches. Benchmarking (BM) as a new `management fashion' is used as an example to show what such an analysis could look like. An explanation for the upswing of BM will be presented, wherein BM is seen as a continuation of Taylor's concept of scientific management. An analysis of the core elements of BM shows why it is an attractive instrument for management. However, this analysis does not entirely explain the increasing spread of the concept. It is not clear as to what motivates the industry's best to offer themselves as a benchmark for others, and further explanation for this will be given. From a managerial perspective, BM is a method for emulating price and quality competition, as well as increasing employee motivation and performance. - Reproduced
650 _aManagement
700 _aHegele, Cornelia
773 _aOrganization
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999 _c47777
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