000 01307pab a2200193 454500
008 180718b2001 xxu||||| |||| 00| 0 eng d
100 _aSchofield, Jill
245 _aThe old ways are the best? the durability and usefulness of bureaucracy in public sector management
260 _c2001
300 _ap.77-96
362 _aFeb
520 _aThe paper addresses the paradoxical question of why, given two decades of ideological and structural reforms in the public sector, has bureaucracy survived both as a concept and in practice. The findings of research conducted in the British National Health Service suggest that bureaucracy is both useful and durable because it means that governments can rely upon the obedience of bureaucrats. In turn, it is suggested that this obedience is a function of bureaucratic vocation, the protection of professional reputation and a form of instrumental motivation. In conclusion, there is a theoretical discussion about the relevance of using Labour Process Theory to explain how state workers (bureaucrats) have experienced social and cultural adaptation to public sector reforms. - Reproduced
650 _aPublic administration
650 _aPublic sector
650 _aBureaucracy
650 _aCivil service
773 _aOrganization
909 _a47782
999 _c47782
_d47782