000			00503cam a22001217a 4500
008			180718b1970 xxu||||| |||| 00| 0 eng d
082			_aT42x54 N213
245			_aCustomer services summary of deliberations recommendations of the workshop on "Customer Service" held at Madras from 17 to 20 December _cby National Institute of Bank Management
260			_aBombay _bNational Institute of Bank Management _c1970
300			_a36p.
650			_aBanks - India
700			_aNational Institute of Bank Management
999			_c480876 _d480876