| 000 | 00430pab a2200169 454500 | ||
|---|---|---|---|
| 008 | 180718b2000 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aSushil | ||
| 245 | _aCustomer-driven quality management: a new perspective | ||
| 260 | _c2000 | ||
| 300 | _ap.419-26 | ||
| 362 | _aJul-Dec | ||
| 650 | _aTotal Quality Management | ||
| 650 | _aManagement | ||
| 700 | _aGupta, Shashnak | ||
| 773 | _aManagement and Change | ||
| 909 | _a48488 | ||
| 999 |
_c48488 _d48488 |
||