000			01010pab a2200157 454500
008			180718b2001 xxu||||| |||| 00| 0 eng d
100			_aBoyne, George
245			_aThe impact of best value on local authority performance: evidence from the Welsh pilots
260			_c2001
300			_ap.44-68
362			_aSummer
520			_aThis article provides the first empirical evidence on the impact of Best Value processes on local service quality, costs, efficiency and accountability. views were obtained from a wide range of personnel involved in the pilot programme in Wales by means of a postal questionnaire and interviews. The evidence shows that so far Best Value has had a positive impact on quality and accountability but little impact on service costs. Perceptions of the impact of Best Value are significantly more positive in authorities that adopted a corporate approach to the pilot process. - Reproduced
650			_aLocal government
773			_aLocal Government Studies
909			_a49934
999			_c49934 _d49934