000 00419cam a22001337a 4500
008 180718b1981 xxu||||| |||| 00| 0 eng d
082 _aAPPPA 80-81 SET
100 _aSeth, V.K.
245 _aPost office and the public: an insight into public complaints
_cby V.K. Seth
260 _aNew Delhi
_bIndian Institute of Public Administration
_c1981
300 _a98+p.
650 _aPublic complaints
650 _aPost office
999 _c501261
_d501261