000 00446cam a22001457a 4500
008 180718b2008 xxu||||| |||| 00| 0 eng d
020 _a9788122423938
082 _aT15 Su32c
100 _aSugandhi,R.K.
245 _aCustomer relationship management
_cBy R.K. Sugandhi
260 _aNew Delhi
_bNew age international
_c2008
300 _a293p.
650 _aCustomer relations -- India -- Management
650 _aCustomer relations -- Management
999 _c502970
_d502970