| 000 | 00485cam a22001457a 4500 | ||
|---|---|---|---|
| 008 | 180718b2007 xxu||||| |||| 00| 0 eng d | ||
| 082 | _aT15 K96c | ||
| 100 | _aKumar, Alok | ||
| 245 |
_aCustomer relationship management:concepts & applications _cBy Alok Kumar, Chhabi Sinha, and Rakesh Sharma |
||
| 260 |
_aNew Delhi _bBiztantra _c2007 |
||
| 300 | _a350p. | ||
| 650 | _aCustomer relationship management | ||
| 650 | _aRelationship marketing | ||
| 650 | _aCustomer relations -- Management | ||
| 999 |
_c502973 _d502973 |
||