000 00468cam a22001337a 4500
008 180718b2010 xxu||||| |||| 00| 0 eng d
082 _aI5 M748
100 _aMonippally, M.M.
245 _aIndian institute of management Ahmedabad Business books: the persuasive manager communication strategies for 21st centuary managers
_cBy M.M. Monippally
260 _aNoida
_bRandom House
_c2010
300 _a259p.
650 _aConflict management
650 _aCrisis management
999 _c502994
_d502994