000			01333nam a2200169Ia 4500
008			181130s2018 xx 000 0 und d
100			_aAschhoff, Nils
245			_aCitizens differ from organizations: _bmodeling a specific citizen-centered collaborative capacity
260			_c2018
300			_ap.284-296.
504			_dMar
520			_aThis article discusses the various challenges that public organizations face resulting from collaboration with different types of actors. Building on studies from the public and private sector, the characteristics of collaboration between citizens and public organizations are discussed and measures to address these characteristics are proposed. Based on these findings, different dimensions of an organizational citizen-centered collaborative capacity are identified. The result of this study is a conceptualization of such a collaborative capacity, which includes the dimensions of structuring, motivating, applying, and assessing. It is further argued that the ability to motivate external participants is especially important for citizen-centered collaborative capacity. - Reproduced.
650			_aPublic administration
650			_aPublic administration - Citizen participation
773			_aInternational Journal of Public Administration
906			_aPublic administration
999			_c506735 _d506735