000			00480pab a2200157 454500
008			180718b2001 xxu||||| |||| 00| 0 eng d
100			_aAraujo, Joaquim Filipe Ferraz Esteves De
245			_aImproving public service delivery: the crossroads between NPM and traditional bureaucracy
260			_c2001
300			_ap.915-32
650			_aPublic administration
650			_aBureaucracy
650			_aAdministrative reform
773			_aPublic Administration
909			_a50940
999			_c50940 _d50940