| 000 | 00472nam a22001577a 4500 | ||
|---|---|---|---|
| 999 |
_c510316 _d510316 |
||
| 008 | 190811b ||||| |||| 00| 0 eng d | ||
| 100 |
_aBiard, A. _98090 |
||
| 245 | _aImpact of directive 2013/11/EU on consumer ADR quality: evidence from France and the UK | ||
| 260 | _c2019 | ||
| 300 | _ap.109-147. | ||
| 650 |
_aConsumers - United Kingdom _98091 |
||
| 650 |
_aOmbudsman _98092 |
||
| 773 | _aJournal of Consumer Policy | ||
| 906 | _aConsumers - France | ||
| 942 | _cAR | ||