000 00401nam a22001457a 4500
999 _c510335
_d510335
008 190812b ||||| |||| 00| 0 eng d
100 _aGoel, Pooja
_98140
245 _aMultigroup moderation on customer service satisfaction: case of online retailing
260 _c2019
300 _ap.30-37.
650 _aConsumers
_98141
773 _aAbhigyan
906 _aConsumer satisfaction
942 _cAR