000 00919pab a2200193 454500
008 180718b2000 xxu||||| |||| 00| 0 eng d
100 _aGlazer, Craig
245 _aRegulatory challenges: the US experience and its potential relvance
260 _c2000
300 _ap.42-46
362 _aMar
520 _aThis paper addresses two major regulatory challenges: political acceptance of the regulatory process and the regulator's ability to effectively influence and improve the qulatiy of service of the utilities it regulates in the U.S. It also outlines some of the steps that have been taken by regulators related to issues surrounding regulatory independence and customer oriented service quality. - Reproduced.
650 _aPublic utilities - India
650 _aPublic utilities
700 _aSamudrala, Sridhar
700 _aRavi Sankar, Raman
773 _aASCI Journal of Management
909 _a51085
999 _c51085
_d51085