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100 _aMcCrea, Austin M.
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245 _aThe environmental determinants of diversity management: Competition, collaboration and clients
260 _bPublic Administration
300 _a97(4), 2019: p.942-959.
520 _aDiversity management has received considerable attention in public management research. Most existing research, however, analyses the effects rather than the determinants of diversity management. Using panel data on American hospitals from 2008 to 2011, we probe how market competition, inter‐organizational collaboration and clientele diversity affect diversity management adoption. We find that all three environmental factors increase diversity management adoption. Hospitals in competitive markets are more likely to adopt diversity management strategies when they engage in extensive service collaboration and serve a diverse population. Monopolies in less collaborative environments lag behind in adopting diversity management, especially when they serve ethnically homogenous populations. Our findings broaden understandings about what drives diversity management practices and add to the literature on the external contingency of managerial practice. - Reproduced.
650 _aDiversity management
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700 _aZhu, Ling
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773 _aPublic Administration
906 _aEnvironment
942 _2ddc
_cAR