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100 _aSharma, Ayushi, Joshi, Rakesh Mohan and Wali, Om Prakash
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245 _aHuman capital: a key driver of consumer decision making in online promotion
260 _aAbhigyan
300 _a37(4), Jan–Mar, 2020: p.21-29
520 _aThis study throws light on the diversity of online sales promotion and deal acquisition with respect to human capital (time cost and efforts cost). This is the non-monetary investment of consumer while making a purchase. The influence of non- monetary cost decides the action towards purchase choice amongst various product offerings in online space. Findings of the research reveals (a) the different types of consumer: value conscious, price conscious and encounters (b) different strategies a consumer adopts: track on information, futuristic thinking and formulating deals (c) source of deal gratification for different goal- oriented consumer behavior. The work proposes an empirical model validated by data interpretation using grounded theory. It shows how Human capital decides approach of consumer to evaluate online sales promotion.- Reproduced
650 _aOnline sales promotion, Human capital, Grounded theory, E-commerce
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773 _aAbhigyan
906 _aCONSUMER BEHAVIOR
942 _cAR