000 00338pab a2200145 454500
008 180718b2002 xxu||||| |||| 00| 0 eng d
100 _aPandit, J.V.K.V.
245 _aCitizen's empowerment through charters
260 _c2002
300 _ap.32-35
362 _aMar
650 _aCitizens charter
773 _aYojana
909 _a51424
999 _c51424
_d51424