000 01410nam a22001577a 4500
999 _c514611
_d514611
008 201123b ||||| |||| 00| 0 eng d
100 _aLobo, Sunila. and Abid, Agha Farhan.
_921235
245 _aThe role of social media in intra stakeholder strategies to influence decision making in a UK infrastructure megaproject: Crossrail 2
260 _aProject Management Journal
300 _a51(1), 2020: p.96-119
520 _aThis article examines the role of social media in public stakeholder and intrastakeholder group strategies to influence decision making in the consultation stage of UK infrastructure megaprojects. The context is the consultation process on the construction of a new Crossrail 2 station in Chelsea, London, where there is resistance. Analysis of social media communication by the affected public groups and interviews with the opposing group shows different intragroup concerns, with stakeholders developing a strong identity enabled by social media. To reduce perceived lack of responsiveness, we recommend that project managers harness social media marketing principles for ongoing relationship building. – Reproduced
650 _aConsultation, Identity, Influence strategies, Infrastructure megaprojects, Intra Stakeholder groups, Legitimacy, Public stakeholders, Social media
_919400
773 _aProject Management Journal
906 _aPUBLIC STAKEHOLDER
942 _cAR