000			01706nam a22001577a 4500
999			_c514861 _d514861
008			201225b ||||| |||| 00| 0 eng d
100			_aHarding, Andrew J.E. et al _921878
245			_a“It can’t really be answered in an information pack ”:A realist evaluation of a telephone housing options service for older people
260			_aSocial Policy and Society
300			_a19(3), Jul, 2020: p.361-378
520			_aDespite calls for better support to empower people when reassessing their housing in later life, two recent literature reviews highlight a paucity of research on the efficacy of such services. This paper reports a qualitative realist evaluation on the efficacy of a UK telephone service providing information on specialist housing to older people. The findings of 31 realist interviews with 16 older people are presented. Information-seekers’ existing tenure (social tenant or private owner-occupier/renter) shaped their experience and utilisation of support. Broadly, however, information was considered too ‘light touch’ to empower older people. However, the widely recognised lack of accessible housing options and reports of non-transparent and unresponsive market practices were also key factors. This study underlines the widely acknowledged need to increase the supply of specialist housing, and recommends that housing options support be reflective of market conditions and be more substantive - including discussion, deliberation, education and advocacy. - Reproduced
650			_aHosuing options, Sheltered housing, Extra care housing, Information advice, Realist evaluation _919841
773			_a Social Policy and Society
906			_aHOUSING
942			_cAR