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100			_aBro, Louise Ladegaard and Jensen, U Thy. _923615
245			_aDoes transformational leadership stimulate user orientation? Evidence from a field experiment
260			_aPublic Administration
300			_a98(1), 2020: p.177-193
520			_aWhile doing good for specific citizens and users is often considered a powerful motivator among public service employees, little research has rigorously evaluated how public managers can promote individualized prosocial motivation. We follow recent studies on the behavioural implications of ‘user orientation’ to explore how public managers can use a specific leadership strategy—transformational leadership—to reinforce employees' individualized prosocial motivation. Combining a field experiment with 80 childcare centre managers and survey reports from their 590 preschool teachers, we assess the effect of a transformational leadership training programme on user orientation. The results show a positive effect on user orientation three months after the training programme but no persistent effect 15 months after the intervention. This implies that, at least in the short term, public managers can use transformational leadership behaviours to stimulate user orientation. - Reproduced
650			_aPublic managers, Leadership, Transnational leadership _923616
773			_aPublic Administration
906			_aMOTIVATION
942			_cAR