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100			_aBozeman, Barry and Youtie, Jan _926219
245			_aRobotic bureaucracy: Administrative burden and red tape in university research
260			_aPublic Administration Review
300			_a80(1), Jan-Feb, 2020: p.157-162
520			_aThis Viewpoint essay examines university research administration and the use of software systems that automate university research grants and contract administration, including the automatic sending of emails for reporting and compliance purposes. These systems are described as “robotic bureaucracy.” The rise of regulations and their contribution to administrative burden on university research have led university administrators to increasingly rely on robotic bureaucracy to handle compliance. This article draws on the administrative burden, behavioral public administration, and electronic communications and management literatures, which are increasingly focused on the psychological and cognitive bases of behavior. These literatures suggest that the assumptions behind robotic bureaucracy ignore the extent to which these systems shift the burden of compliance from administrators to researchers. – Reproduced
773			_aPublic Administration Review
906			_aHIGHER EDUCATION - RESEARCH
942			_cAR