000			01624nam a22001577a 4500
999			_c517333 _d517333
008			210710b ||||| |||| 00| 0 eng d
100			_aRojikinnor, Rojikinnor _926537
245			_aOrganizational commitment and professionalism of state civil apparatus to determine public satisfaction through good governance, public service quality and public empowerment
260			_aJournal of Social and Economic Development
300			_a22(2), Dec, 2020: p.401-413
520			_aThis study aims to investigate factors related to the State Civil Apparatus that influence public empowerment and public satisfaction in Central Kalimantan Province. This research was conducted in the organizational structure of the regional apparatus that provides direct services to the public in the area of Central Kalimantan Province, as many as 14 districts and cities. The result implied that there are significant and positive effects between organizational commitment toward good governance, professionalism toward public service quality, good governance and public service quality toward public empowerment and also public empowerment toward public satisfaction. The novelty of this research is involving the behavior of the State Civil Apparatus to drive public empowerment and public satisfaction. Besides that, this study implicates good governance and public quality service as mediation. – Reproduced
650			_aState Civil Apparatus, Good governance, Public service, Public empowerment, Public satisfaction _924998
773			_aJournal of Social and Economic Development
906			_aPUBLIC ADMINISTRATION
942			_cAR