000			01589nam a22001577a 4500
999			_c517396 _d517396
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100			_aLameck, Wilfred and Hulst, Rudie _926603
245			_aExplaining coping strategies of agricultural extension officers in Tanzania: The role of the wider institutional context
260			_aInternational Review of Administrative Sciences
300			_a86(4), Dec, 2020: p.749-764
520			_aBuilding on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community. – Reproduced
650			_aAgricultural extension services, Public administration, Street-level bureaucracy, Tanzania _925111
773			_aInternational Review of Administrative Sciences
906			_aPUBLIC ADMINISTRATION
942			_cAR