000			01204nam a22001577a 4500
999			_c517400 _d517400
008			210714b ||||| |||| 00| 0 eng d
100			_aCwiklicki, Marek et al _926613
245			_aISO 9001 quality management systems in local government institutions in Poland: Past, present and future
260			_aInternational Review of Administrative Sciences
300			_a86(4), Dec, 2020: p.799-815
520			_aThe aim of this article is to identify and assess the development of ISO 9001 Quality Management System applications in Polish local government institutions in the years 1999–2015. We conduct our analysis on the basis of a questionnaire survey carried out among local government institutions in 2015 (with 77% rate of response). We prove that the ISO 9001 Quality Management System is dominant in Polish local government institutions and we show that its implementations were geographically concentrated and dependent on the size of the local government institution. – Reproduced
650			_aDevelopment, ISO 9001, Local government, Poland, Quality management _925118
773			_aInternational Review of Administrative Sciences
906			_aLOCAL GOVERNMENT - POLAND
942			_cAR