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100 _aMaor, Moshe
_926717
245 _aStrategic communication by regulatory agencies as a form of reputation management: A strategic agenda
260 _aPublic Administration: An International Quarterly
300 _a98(4), Dec, 2020: p.1044-1055
520 _aThis article develops a strategic agenda concerning regulatory agencies' strategic communication in light of the reputation literature. It highlights the main strands in this literature, presents the fundamental findings discovered so far, responds to the critiques that have recently surfaced, and offers guidance about where scholarship on strategic communication might most profitably head. The critiques discussed here centre on two aspects: (i) the claim that an agency's communication choices are to some extent driven by the distinctive logic of the media rather than by reputational concerns, and (ii) the argument that strategic communication provides only short-term solutions to emerging threats and is therefore overemphasized in the literature. Future agendas include, for example, the selection of audience segmentation strategies, and the management of competing and even contradictory communication for segmented audiences when agencies enjoy exclusive jurisdiction, as opposed to cases in which other agencies share the same stage. – Reproduced
773 _aPublic Administration: An International Quarterly
906 _aADMINISTRATIVE REPUTATION
942 _cAR