000			01523nam a22001577a 4500
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008			210724b ||||| |||| 00| 0 eng d
100			_aSwitzer, D., Wang, W. and Hirschvogel, L. _927975
245			_aMunicipal utilities and covid-19: Challenges, responses, and collaboration
260			_aAmerican Review of Public Administration
300			_a50(6-7), Aug-Oct, 2020: p.577-583
520			_aThe COVID-19 pandemic has put pressure on essential public services. While much of the economy has been shut down, essential public services have continued. Using professional experience, publicly available information, and interviews with two municipal utility managers, we evaluate the challenges presented to municipal utility services by the COVID-19 pandemic and explore some of the responses by utilities to the pandemic. Specifically, we focus on the strategies utilities have used to keep employees safe from the virus and plans for workforce shortages. One important strategy we identify is reliance on mutual aid agreements, where utilities agree to send staff and equipment to other utilities in times of crisis. We also explore the role of a municipal utility association in coordinating response. The case of utility response to COVID-19 carries important potential implications for both public administration practice and research. - Reproduced
650			_aCOVID-19, Utilities, Collaboaration _925695
773			_aAmerican Review of Public Administration
906			_aCOVID 19 PANDEMIC
942			_cAR