000 01205nam a22001457a 4500
999 _c518337
_d518337
008 210917b ||||| |||| 00| 0 eng d
100 _aReimers, Imke and Waldfogel, Joel
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245 _aDigitization and pre-purchase information: The causal and welfare impacts of reviews and crowd ratings
260 _aThe American Economic Review
300 _a111(6), Jun, 2021: p.1944-1971
520 _aDigitization has led to many new creative products, straining the capacity of professional critics and consumers. Yet, the digitization of retailing has also delivered new crowd-based sources of pre-purchase information. We compare the relative impacts of professional critics and crowd-based Amazon star ratings on consumer welfare in book publishing. Using various fixed effects and discontinuity-based empirical strategies, we estimate their causal impacts on sales. We use these causal estimates to calibrate a structural demand model. The aggregate effect of star ratings on consumer surplus is, in our baseline estimates, more than ten times the effect of traditional review outlets. – Reproduced
773 _aThe American Economic Review
906 _aINFORMATION TECHNOLOGY
942 _cAR